Owner FAQs

Our goal is to rent your property within approximately two weeks from the time it is ready to show. If the property is currently occupied, we will work to market and lease the home before the current tenant moves out whenever possible.

We manage properties throughout Los Angeles, Orange, Riverside, and San Bernardino counties. For specific service areas and city coverage, please contact our office.

There are two primary fees: a lease up fee and a monthly management fee. If your property already has a tenant in place, a lease up fee may not apply. The lease up fee covers the cost of marketing the property, conducting showings, screening applicants, and placing a qualified tenant. Our monthly management fee is based on the management plan selected. Contact our office for current pricing and management options. There are no upfront fees, and we are paid only after rent is collected.

To maintain a professional landlord tenant relationship, we recommend that owners avoid direct contact with residents. If you have questions or concerns about your property, our team is happy to investigate and communicate directly with the tenant as needed.

Rental rates are based on current market conditions, comparable rental properties, location, property condition, and demand. We provide a rental market analysis and recommendations to help determine a competitive rental price for your property.

Owner distributions are typically processed after rent payments have cleared. In most cases, owners can expect to receive their funds during the first part of each month, depending on payment processing timelines.

Eviction costs can vary depending on the circumstances and legal requirements involved. If an eviction becomes necessary, HMR Property Management will coordinate with qualified legal professionals and provide guidance throughout the process.

Yes. We coordinate maintenance requests and work with trusted vendors and licensed contractors to address repairs and maintenance needs. Our team manages communication between owners, residents, and vendors throughout the process.

Our tenant screening process may include income and employment verification, credit history review, rental history verification, landlord references, eviction history review, and other qualifying criteria. We take a comprehensive approach to evaluating applicants to help identify qualified residents.

We market available properties across a wide network of popular rental websites and online listing platforms, including many of the most widely used rental search sites. Our goal is to maximize visibility and attract qualified applicants.

Management agreements and contract terms may vary based on the services selected. Contact our office for details regarding current agreement terms, cancellation policies, and management options.

Property owners receive monthly statements and have 24/7 access to their online owner portal, where they can view financial reports, maintenance records, important documents, and property updates.

Residents can submit maintenance requests through their online tenant portal. Our team coordinates with trusted vendors and service providers, communicates with all parties involved, and keeps owners informed throughout the process.

Yes. We perform detailed move in and move out inspections with photo documentation, as well as routine property inspections to help owners stay informed about the condition of their property.

Our screening process includes reviewing credit history, income and employment verification, rental history, landlord references, and other qualifying criteria to help identify qualified applicants.

Yes. Owners have access to a secure online portal where they can view statements, maintenance invoices, inspection information, lease documents, and other important property records at any time.